Driwego is an automotive aftermarket marketplace. Sellers list parts and services. Buyers purchase them. Money moves — from buyer to platform to seller — on a weekly settlement cycle, with return and dispute cases sitting in between.

This role owns that flow. Not abstractly. You will process the payouts, track the discrepancies, handle the support cases that have a financial dimension (returns, refunds, disputes), and feed back into the product team when the numbers don't add up the way they should.

The transaction volume right now is manageable — deliberately so. That means you'll have time to understand the system properly before the noise arrives. The sellers, the edge cases, the accounting logic, the compliance requirements that are coming for any marketplace operating in Malaysia. You'll be building your understanding while the stakes are low. When the volume grows, you'll already know where everything lives.

RESPONSIBILITIES

1. Seller settlement and payout processing.

Execute weekly seller payouts. Reconcile settlement amounts against orders, returns, and platform fees. Flag and resolve discrepancies. Maintain accurate records of every transaction cycle.

2. Support handling with a financial dimension.

This is a temporary scope while you're learning the system, and it will narrow over time as Driwego grows. You'll handle return requests, refund cases, and buyer-seller disputes — specifically the ones that require financial resolution. The goal is not to manage support permanently. The goal is for you to see how money moves through the system at every point where it breaks.

3. Accounting feedback into the product team.

When the numbers surface a logic problem — a rounding error, a settlement condition that doesn't account for a return case, a fee that's applied incorrectly — you name it and bring it to the product team with enough specificity that it can be fixed. This is one of the most valuable things this role does. You are the person closest to the financial reality of how the platform works.

4. Compliance readiness.

SST, e-invoicing, GST if it returns, tax documentation, invoicing accuracy — the compliance layer is coming. Not immediately, but it's coming, and the foundation you build now will determine how hard or how easy that transition is. Part of this role is keeping one eye on what the regulatory environment is moving toward and making sure Driwego's financial records are already structured to meet it.

5. Administrative and operational support.

Finance doesn't operate in isolation. There will be vendor invoices, reimbursements, and operational finance tasks that fall to this role. We're direct about this: the scope is real and varied, and the team is small.

WHAT YOU'LL BE WORKING WITH

QUALIFICATIONS

• Diploma or degree in Accounting, Finance, Business Administration, or a related field.

• Comfortable working with spreadsheets at an intermediate level — formulas, reconciliation tables, structured data entry. You don't need to be an analyst. You need to be accurate.

• Organised and methodical. Financial records are only useful if they're clean and consistent. This is a fundamental requirement of the role.

• Clear written communication. You'll correspond with sellers and flag issues internally. Both need to be unambiguous.

• Comfortable learning new systems. Driwego's platform is internal and specific. You'll be trained on it. The willingness to understand it deeply is what matters.

• Awareness of Malaysian tax and invoicing requirements — SST, e-invoice obligations, or equivalent. Direct experience is an advantage; general awareness is the minimum.

Bonus: Experience in a marketplace, fintech, or payments-adjacent environment. Prior exposure to seller or merchant finance operations.

NICE-TO-HAVES

• Experience working in a startup or small team where your scope was broader than your job title suggested.

• Exposure to e-commerce operations — returns logistics, refund workflows, or dispute resolution.

• Familiarity with LHDN's e-invoicing framework or MyInvois.