Getting Paid

Every completed order feeds into a payout cycle. Understanding how it works means you are never surprised by what lands in your account — or when.

From your dashboard, navigate to Payouts.

How the payout cycle works

Driwego batches completed orders into payout periods. Each payout has three amounts you need to understand:

Orders Total

The gross value of all completed orders in this payout period — the full amount buyers paid.

Commissions Total

Driwego's platform commission deducted from your orders total. This is what Driwego takes for facilitating the transaction.

Payout Total

What gets transferred to your bank account. Orders Total minus Commissions Total.

Pending vs completed payouts

A pending payout is one where the orders have been delivered but the payout has not yet been transferred. The expected receipt date is shown on the pending payout detail page — check this against the date range displayed. If a payout is overdue, contact Driwego support with the payout reference number.

A completed payout shows a status of Paid and includes a reference number for your records. Cross-check this against your bank statement when it arrives.

What affects your payout

Refunds reduce your payout. If an order is refunded after the payout period closes, the refund amount is deducted from a future payout. You will see this reflected in the commissions total for that period.

Orders that are not marked as delivered do not enter the payout cycle. If a completed order is missing from your payout, check whether the delivery status was updated correctly.

Your first payout will feel slow. This is normal — there is a processing window between delivery confirmation and bank transfer. By the time you are processing ten orders a week, the cycle becomes predictable. Build your cash flow expectations around the payout schedule, not around the order date.